Updated: February 28, 2025
Privacy Policy
Reside (“we,” “us,” or “our”) respects your privacy and is committed to protecting your phone number and other personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you share your information with livereside.com (the “Website”).
1. Information We Collect
When you visit or interact with our Website, we may collect the following types of information:
A. Personal Information
We collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Any information provided through forms or inquiries
B. Non-Personal Information
We may automatically collect non-personal data through cookies, log files, and analytics tools, such as:
- IP address
- Browser type
- Device type
- Pages visited and time spent on the Website
- Referral sources
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries and provide customer service
- To communicate regarding eligibility for services
- To assess your property and determine whether it qualifies for repairs, restorations, or other services
- To improve our Website’s functionality and user experience
- To communicate with you about services, updates, and promotions
- To analyze Website performance and usage trends
- To comply with legal obligations
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
3. Your Consent
By providing your phone number and/or email address, you consent to receive:
- Calls, text messages, and emails regarding property inspections and qualification for services.
- Automated messages sent by Reside or its partners regarding updates, inspections, or offers.
Standard messaging and data rates may apply.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share data in the following instances:
- Service Providers: We may work with trusted third parties to help operate our Website, such as hosting providers or analytics services.
- Legal Compliance: If required by law or in response to legal requests, we may disclose your information.
5. Cookies and Tracking Technologies
Our Website uses cookies to enhance user experience, track visitor behavior, and improve services. You may disable cookies in your browser settings, though some features of the Website may not function properly.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails (unsubscribe links included in emails)
- Restrict or object to certain data processing
To exercise these rights, contact us at hello@livereside.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Website constitutes acceptance of the updated policy.
10. Contact Us
For any privacy-related questions or concerns, please contact us at:
Reside
7401 Metro Blvd, Suite 355
Edina, MN 55439
Phone: (952) 222-9002
Email: hello@livereside.com